Leonardo Boone, Minnesota School of Business Online student, knows the challenges families face when they have a chronically ill child. Leonardo’s child has battled a chronic illness and his family has needed the comfort and convenience of the Ronald McDonald House during those challenging times.
When Leonardo began his Customer Service class, which includes an applied learning project in which students apply their knowledge gained in the classroom to a real-world situation, he knew that his project would lead him back to the place that had helped him in his time of need.
Leonardo owns a catering business and he also has experience as a personal chef. This personal experience led him to know that providing a home cooked meal at the Ronald McDonald House would be the perfect way for him to give back to the community.
Leonardo says, “As a parent with a chronically ill child, I have spent a considerable amount of time in hospitals. I have also come to appreciate the work that the [Ronald McDonald] House puts forth in order to bring comfort to the families of patients admitted there. What I have noticed is the amount of money being spent on getting a meal, whether it is eating from restaurants, or in the hospital cafeteria.”
Coming from this place of understanding, Leonardo began working on providing families that are currently staying at the House a warm, delicious meal. As a chef, he knew that lasagna, Caesar salad, breadsticks and chocolate turtle cheesecake bars would be a classic, comforting meal.
As the meal progressed, Leonardo was able to talk with the families to learn more about their challenges and struggles. He implemented listening and non-verbal skills, which are key concepts in the Customer Service class. He knew that his project had brought to life the material that he had been learning in class.
Applied learning is a key component of the education offered at Minnesota School of Business. Learn more about applied learning by clicking here.